Usually it is about 2-3 weeks delivery time. You can always email or call us and we can give you a more accurate delivery date. Maybe it's an urgent gift, get in touch and we'll try to sort it out.

No problem, call +46 10-4580460 or email us and we will help you.

Unfortunately not, we have chosen to sell directly to our customers and skip retailers in order to offer affordable bags. We usually run some pop-ups, trunk shows and lectures where you have the chance to see the bags and shop. Sign up for our newsletter and you'll be aware of our upcoming activities, maybe it's right in your city.

You can buy a bag via our online shop or directly in our showroom in Härnösand.

We use Schenker Ombud as standard for all shipments within Sweden. If you prefer another provider or solution, just get in touch and we'll help you.

No problem, call or email us and describe what's wrong and we'll help you exchange or return the item.

Within Sweden, we always offer free shipping, free returns and 30-day open purchase. Within Europe €15 and the rest of the world €25.

We deliver worldwide and delivery time varies depending on the destination. Within Sweden, it is normally 1-2 days with a Schenker representative. Within the EU 2-5 days and the rest of the world 4-7 days.

When we have sent your bag from our warehouse, you will always receive an email with delivery information so that you can track your shipment. From the time we send your package, it normally takes 1-2 days before the package can be picked up at the nearest Schenker representative. You always receive a notification via SMS when the package is available for collection at the agent.

We always have 30 days open purchase. Returned goods must always be unused and in salable condition.

1. Register your return with us by email info@sandlundhossain.comwith your order number and the reason why you want to return the bag.

2. Fill in the return form with your order number. Pack the bag in the carton and stick on the return slip that comes with it, make sure the package is well wrapped.

3. Hand in to the nearest Schenker representative, please request a receipt.

4. When we have received the return, you will receive an email with confirmation from us and we will refund the money.

Medlemskapet är kostnadsfritt och aktiveras genom att du anmäler din e-mailadress till vårt nyhetsbrev. 

Du kan avsluta ditt medlemskap genom att antingen avregistrera dig från vårt nyhetsbrev, alternativt kontakta vår kundservice via mail  info@sandlundhossain.com eller telefon 010-4580460.

Som medlem i Sandlund/Hossain klubb får du personligt anpassad kommunikation, personliga erbjudanden och utvalda generella medlemserbjudanden. Du får även anpassade nyheter, produktrekommendationer, inspiration, inbjudningar till event och olika förmåner kopplade till just ditt medlemskap. Du kan förutom detta anpassa vilken typ av kommunikation du vill ha från oss, detta genom att klicka på ”unsubscribed” som du hittar i slutet av varje mail vi skickar till dig. För bästa möjliga upplevelse rekommenderar vi att du behåller vår standardinställning. 

A very good and important question. Please study our leather guide on how to best care for your bag here.

If you choose to pay with a Klarna invoice, you have about 10 days to test the bag at home in peace and quiet. If you still want to send it back, you won't be left with any money. Simple huh?

We design and manufacture all our bags ourselves, it's best that way. Read more about our production and quality here.

All details can be found on the respective product page. If you are still unsure, you can always contact us and we can give you more detailed information or answer questions.